Important! Please read the following carefully. Vale Moto Training Ltd: Hereafter known as VMT
Section 1 – General Rules
Section 2 – CBT Rules
Section 3 – Direct Access Rules
Payment: Course dates can be reserved with a deposit but full payment must be received before your training date. Failure to secure your course with a deposit could result in your space being re-allocated to someone else. We accept card payments during office hours but there are no payment facilities at the training area. Cash on the day is acceptable by prior agreement.
Insurance: Our insurance excess for any damage or claim is £750. We expect our bikes will get a little “bruised” from time to time, so we only charge for damaged parts, i.e. brake & clutch levers, lights, indicators etc. The insurance excess will only be charged in full if an accident is ultimately found to be your fault and the bike or another vehicle is seriously damaged.
Student behaviour: Bring a good attitude with you. If at any time a student’s behaviour compromises safety or prevents group learning, their course will be terminated at that point and all course fees forfeited. The instructor, as a licensed DVSA assessor, has the final decision in this matter.
VMT reserves the right to terminate the training of any student that engages in behaviour that is harmful to the good name or business reputation of the company (this includes social media posts or comments). If a student is unhappy with any aspect of our service, they should first raise any issues with the trainer at the time or, in writing, within 24 hours to Vale Moto Training Ltd, Unit 9, Vale Business Park, Llandow, Cowbridge CF71 7PF.
Unfit: If you have a medical condition or special requirements which may affect your riding, please inform us when booking and advise your instructor on arrival. We would strongly advise against taking motorcycle training during pregnancy or taking prescription medication that could affect your ability to ride. If we suspect, that for any reason, your ability to ride is impaired, we reserve the right to terminate the session and re-schedule. (Cancellation policies will apply)
Money: If attending for CBT or MOD1 training, you should bring money with you if you wish to use the nearby Pitt Stop Café, as there are no cash-points at the training area. During all other courses, we will normally stop at a café for lunch, so please inform your instructor of any special dietary requirements.
Course cancellation: See CBT / DAS rules
VMT/DVSA cancellation or rescheduling: VMT and the DVSA reserve the right to alter course and test dates/times without notice. In the event that a training date or test has to be rescheduled due to adverse weather conditions or any extenuating circumstance, it will be rescheduled for the next available date. Refunds or compensation cannot be given for dates that require rescheduling, regardless of circumstance.
Machine failure: Should the motorcycle or scooter hired to you by VMT Ltd become un-roadworthy due to accident damage which is your fault, we reserve the right to terminate your training for that day, with no refund of course fee. If a VMT machine becomes un-roadworthy due to mechanical failure, and we are unable to offer an alternative, we reserve the right to re-schedule your training at a mutually convenient time.
Start times: Arrive for your training in good time. We recommend 15 minutes prior to your start time. If you are experiencing problems, let us know so that we can improvise.
Tall/Short/Outsize: We try to cater for everyone but if you require equipment or machinery that maybe out of regular sizes, then you are required to make an appointment to check availability and suitability prior to booking. It is the customer’s responsibility to assess if they may require a low/tall seat height or extra-large/small clothing prior to booking and attendance.
Time gaps: We aim to book training sessions no more than 3 weeks apart to ensure easy student progression. Any longer than that and practical skills start deteriorating, causing extra training sessions being necessary, to bring students back up to standard. This will cause extra cost. VMT will make the final professional decision on what or how much training is necessary for students to pass their test. We will not ‘cut corners’ or allow a student to ‘give the test a go’.
Gift Vouchers: All gift vouchers are valid until the date printed on the voucher. If the recipient of the voucher does not want to use it, no refunds will be given but an exchange may be possible. Late cancellation rules will apply.
Clothing: Appropriate sturdy clothing and footwear including boots that cover the ankle that allow easy use of the controls must be worn. You may be turned away from training and tests if clothing is deemed unsuitable by instructors or examiners. No refund for missed training or tests will be given.
Safety understanding and risk: VMT will take all steps to ensure you have a safe and enjoyable course. However, riding a motorcycle on or off road, carries a degree of risk of injury and customers are asked to act responsibly. VMT and our instructors cannot accept liability or be subject to any claim for any injury or accident you may suffer, whilst riding independently or accompanied.
Deposits: We will require £40 deposit to secure your training date. Failure to secure your course with a deposit could result in your space being re-allocated to someone else.
Start times: Most courses START at 8.30am, so arrive in good time. For fairness to other students, instruction cannot be delayed beyond 15 minutes. Late arrivals (unless by prior arrangement) will result in cancellation of your course and loss of your course fees. CBT courses, although scheduled to finish at 4.30pm, may sometimes finish early, or run as late as 5.30 or 6pm, depending on how the day progresses.
Eyesight: You must be able to read a number plate from 20.5 metres. If you require glasses or contact lenses to do this, then you must wear them for the duration of your training. We advise you to bring spare contact lenses if worn.
Driving Licence: VMT is regulated by the DVSA and you are required by law to present your Driving Licence for inspection. You cannot train without a valid licence and this could result in your test or training being cancelled with the loss of your fees.
You will need:
Using Your Own motorcycle: If you are using a motorcycle other than that provided by VMT, it must be in a roadworthy condition, taxed and insured, with L Plates if appropriate. We will need to see your insurance certificate and if the machine is over 3 years old, we will also need to see a valid MOT certificate. Make sure you have plenty of fuel in the tank. We give discount for customers who use their own motorcycle. If your motorcycle is deemed unsuitable, you can use one of ours (if available), but the full price CBT rate will apply.
CBT Cancellation: We must have at least 4 clear days’ notice, if you want to change training dates (i.e. for a CBT on a Saturday, you would have to cancel or amend it by 4pm the Monday before). Any alterations within this time will cause the loss of your deposit or if within 24 hours of your training session, the full cost will be applied. Our courses run rain or shine and will only be cancelled by us in dangerous weather conditions, such as snow, ice, thick fog, or very high winds. In such an instance, we will re-schedule your training on another date convenient to you and of course, there will be no extra cost.
THE HIGHWAY CODE. Study it, as you will be expected to know it! This is especially important if this will be your first time on the road. The better you understand it, the safer you will be and the greater your chances of completing your CBT.
Deposits: We will require a non-refundable £100 deposit, when booking a course of DAS training. The deposit will stay on your account and will be deducted from your final MOD2 test invoice.
Documents: Bring your CBT (the original document) with you for inspection. This must be in date, correctly completed and match your licence number. Please bring your CBT certificate to all training sessions and to present for tests. Also bring your driving licence, as road sessions may not be able to take place without it.
Motorcycle Theory test: This is not required for CBT training but legally required for you to sit Module 1 and 2 motorcycle tests. You can book your motorcycle theory test by calling 0300 200 1122 or via the dvsa.gov website. VMT require you to have passed a motorcycle theory test, at least a week before you sit your Module 1 test. When passed you must bring your theory test pass certificate to all training and test sessions.
Eyesight: You must be able to read a number plate from 20.5 metres. If you require glasses or contact lenses to do this then you must wear them for the duration of your training. We advise you to bring spare contact lenses if worn.
Own motorcycle: If you are using a motorcycle other than that provided by VMT, it must be in a roadworthy condition, taxed and insured, with L Plates if appropriate. We will need to see your insurance certificate and if the machine is over 3 years old, we will also need to see a valid MOT certificate. Make sure you have plenty of fuel in the tank.
DAS Cancellation: The DVSA set time rules for test applicants, therefore, we will require at least 5 working days to avoid charges. (i.e. Monday bookings must be cancelled/amended by Monday AM the week before). Any alterations within this time will cause the loss of your test fee. Alterations within 24 hours of a test or training session will cause the loss of your deposit. Our courses run rain or shine and will only be cancelled by us in dangerous weather conditions, such as snow, ice, thick fog, or very high winds. In such an instance, we will re-schedule your training on another date convenient to you and of course, there will be no extra cost.